Effective Date: [04-23-2025]
These Terms and Conditions ("Agreement") govern your use of the products and services ("Services") provided by hyperlogs. By accessing or using the Services, you agree to comply with and be bound by the terms of this Agreement. If you do not agree with these terms, you may not access or use the Services.
1. Your Acceptance
This Agreement is between hyperlogs ("we," "us," "our") and you (the individual or entity agreeing to these terms) ("you"). You accept this Agreement when you submit an order, create an account, or click on the “I agree” button presented to you at the time of submitting your order. This Agreement becomes effective on the date hyperlogs accepts your order or first makes the Services available to you.
2. Scope of Services
The Services provided by hyperlogs include:
- Cloud-based software-as-a-service (SaaS) solutions for field workflow automation.
- Related support services.
- Any other products or services as specified in an order ("Order").
The Services exclude any data, information, content, code, or materials you upload, create, or provide in connection with the Services ("Your Data"). hyperlogs reserves the right to update or modify the Services from time to time.
3. Your Accounts
To access the Services, you must create a hyperlogs account ("Customer Account"). Each end user ("End User") must have their own account. You are responsible for all activities occurring under your accounts and for maintaining the confidentiality of your login credentials. You may designate administrators ("Admin Account(s)") to manage your account and control End User access.
4. Intellectual Property Rights
hyperlogs and its licensors retain all rights, title, and interest in the Services and any associated intellectual property. You retain ownership of all rights to Your Data, but grant hyperlogs a license to process Your Data as needed to provide the Services.
5. Data Privacy and Security
hyperlogs will process Your Data in accordance with applicable privacy laws and our Privacy Policy. We use commercially reasonable efforts to secure Your Data and protect it against unauthorized access, loss, or destruction. You are responsible for ensuring that Your Data complies with all applicable laws.
6. Service Limitations and Availability
hyperlogs strives for continuous service availability but does not guarantee uninterrupted service. Periods of maintenance or downtime for technical updates may occur. hyperlogs is not liable for any interruptions or delays due to factors beyond our control.
7. Your Data
You warrant that:
- Your Data complies with all applicable laws and hyperlogs's policies.
- You own or have the necessary rights to use Your Data and provide it to hyperlogs.
- hyperlogs may remove Your Data if we suspect that it violates this Agreement or any applicable law.
8. Limitation of Liability
To the maximum extent permitted by law, hyperlogs will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. hyperlogs's liability is limited to the total fees paid by you for the Services during the 12 months prior to the event giving rise to the liability.
9. Third-Party Integrations
hyperlogs allows integrations with third-party services. You are responsible for managing these integrations and any third-party data exchanges. hyperlogs is not liable for any issues arising from third-party integrations.
10. Security and Compliance
hyperlogs complies with privacy laws and implements security protocols to protect your data. However, you are responsible for ensuring compliance with data protection regulations, including obtaining necessary consents for data use.
11. Changes to Terms
hyperlogs reserves the right to amend these Terms at any time. You will be notified of any significant changes, and continued use of the Services following amendments signifies your acceptance of the revised terms.
12. Confidentiality
Both parties agree to maintain confidentiality regarding any sensitive information disclosed during the course of this Agreement, except as required by law.
13. Indemnification
You agree to indemnify, defend, and hold hyperlogs and its affiliates harmless from any claims, damages, or losses arising out of your use of the Services, including breaches of this Agreement, intellectual property rights, or privacy laws.
14. Amendments
hyperlogs may update or modify the terms of this Agreement from time to time. We will notify you of any changes, and such changes will become effective upon your continued use of the Services. If a modification materially reduces your rights, you may terminate this Agreement.
15. Force Majeure
Neither party will be liable for failure or delay in performance due to events beyond their reasonable control, such as natural disasters, government actions, or power outages.
16. Governing Law
This Agreement will be governed by the laws of [Washington, D.C], without regard to its conflict of law principles. Any disputes will be resolved in the courts of [Washington, D.C].
17. Children's Privacy
Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we may have collected personal information from a child, please contact us immediately.
18. Account Deletion
You may request the deletion of your account. However, account deletion is subject to approval by the Owner of your corporate account, as deletion may impact workflows and tasks. The Owner will be notified and take the appropriate action.
19. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
hyperlogs
44927 George Washington Blvd
Suite 265
Ashburn, VA 20147
Email: support@hyperlogs.com
Phone: +1 (703) 942-9420
