Effective Date: [04-23-2025]
hyperlogs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use hyperlogs's services and platform ("Services"). By accessing or using the Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information when you use hyperlogs, including:
a. Personal Information
- Account Information: When you create an account on hyperlogs, we collect personal information such as your name, email address, job title, company name, and phone number.
b. Field Data (User-Generated Content)
hyperlogs may collect field data input by your team (e.g., reports, forms, task details, images) depending on the services you use. This data is collected based on the input types in the forms created by your corporate organization and is processed as part of the field workflows. The collected data is used to improve your operations, automate workflows, and generate reports as part of our platform's features.
c. Communication Data
We collect information related to communications you have with hyperlogs, such as emails, messages, and phone calls for customer support and service-related purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. To Provide Our Services
- Deliver, maintain, and improve the hyperlogs platform and its features.
- Process and store your data to automate workflows, create reports, and generate documents.
- Provide customer support, including responding to inquiries, troubleshooting, and resolving issues.
b. To Enhance User Experience
- Analyze usage patterns and feedback to enhance the performance, design, and functionality of the platform.
- Customize content and features to meet your specific needs.
- Track and analyze data for operational insights, making it easier to manage field workflows and data.
c. Communication
We may send you updates related to hyperlogs, including product enhancements, bug fixes, and important notifications. These communications are necessary for providing and improving our services. We will not send unsolicited marketing communications.
d. Compliance and Legal Obligations
- Ensure compliance with applicable laws and regulations.
- Prevent fraud, abuse, and illegal activities on the platform.
3. Data Sharing and Disclosure
We do not share or disclose your personal information to third parties, except in the following circumstances:
a. Service Providers
We may share your information with third-party vendors and service providers who help us operate the platform, such as:
- Payment processors.
- Cloud hosting providers.
- Analytics platforms. These service providers are obligated to use your data only for the purposes of providing the contracted services.
b. Legal Compliance
We may disclose your information if required by law or in response to valid legal requests, such as:
- Compliance with a subpoena, legal process, or government inquiry.
- Protection of the rights, property, and safety of hyperlogs, our users, or others.
c. Business Transfers
If hyperlogs is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified if any such transfer occurs.
4. Data Security
We take the security of your personal data seriously and implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
You have the following rights regarding your data:
- Access: You can request access to the information we hold about you.
- Correction: You can request updates or corrections to inaccurate or incomplete data.
- Deletion: You may request the deletion of your data, subject to our retention policies.
To exercise any of these rights, please contact us at [+1 (703) 942-9420].
6. Account Deletion
You can request the deletion of your account. However, account deletion depends upon the owner of your corporate account, as deletion of your account can impact the tasks and workflows associated with your team. The Owner of your corporate account has been provided with all necessary actions to delete user accounts. If you wish to request account deletion, the Owner will receive an in-app notification to take the appropriate action.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information when you interact with hyperlogs. These technologies help us analyze usage patterns, provide personalized experiences, and improve the functionality of our platform. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
The hyperlogs platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal data.
9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe that we may have collected personal information from a child, please contact us immediately, and we will take steps to delete the data as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page, with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you need to exercise your data rights, please contact us at:
hyperlogs
44927 George Washington Blvd
Suite 265
Ashburn, VA 20147
Email: support@hyperlogs.com
Phone: +1 (703) 942-9420
